Welcome to ISound®, a service provided by Yosif Limited (“ISound”, “we” “our”, “us”).
We have a pretty simple approach to data protection and privacy, which can be summarized as follows:
You should know exactly what we do with your information
You should have full control over your information
We’ve designed the Website to give you control over the information you publish and share using ISound® and other sites and services to which you connect your ISound® account. Please take full advantage of these tools and make sure you only share what you want to share.
Information we collect about you
We collect information about you from various sources:
Information provided by you
You don’t need to provide us with any personal data in order to visit the Website. However, certain Services do require that you register for a ISound® account and, by doing so, you will provide us with certain information:
Essential information: When you register any kind of ISound® account, you will need to provide your email address (except when you sign-up with Facebook and don’t give your permission to share it with ISound), your month and year of birth, and choose a password. In addition, if you purchase a Subscription, you will also need to provide your real name, billing address and payment verification information.
Non-essential information: Your gender if you wish to provide it.
Profile information: You may choose, at your discretion, to provide additional information for your public profile on ISound® – for example:
your real name
a user name (which may be your real name or a pseudonym)
the city and country in which you live
a profile picture, profile header image or avatar
information about how you categorize yourself with respect to your content (for example, whether you are a musician, a label or some other category of creator)
details of your other websites and social media profiles, including links to those websites and profiles
None of this profile information is mandatory, and any information you do provide may be deleted, edited, changed or amended by you at any time. For more information, see the Choice and Control section below.
Information from correspondence: You will provide certain personal data if you contact us by email, use any of the webforms on the Website, or contact us by mail, fax or other offline means.
Survey information: If you participate in any survey, you will provide certain personal data as part of your response, unless you respond anonymously.
Information that you post: You may provide personal data when you upload sounds to the Platform, or when you post comments, or contribute to community discussions.
Information we collect automatically
There is certain information that we collect automatically as the result of your use of the Platform, or through the use of web analytics services as described in our Cookies Policy. This information includes but is not limited to:
the Internet Protocol (IP) address of the device from which you access the Platform (this can sometimes be used to derive the country or city from which you are accessing the Platform)
the site that you visited immediately prior to visiting the Website
the specific actions that you take on the Platform, including the pages that you visit, streaming, offline listening or downloading tracks, uploading or recording tracks, connecting your Facebook or Google+ account, sharing a sound with another user, following or unfollowing another user, joining or leaving a group, posting a comment, or performing a search
any search terms that you may enter on the Website
the time, frequency and duration of your visits to the Platform
your browser type and operating system
the nature of the device from which you are accessing the Platform, for example, whether you are accessing the Platform from a personal computer or from a mobile device and its device-ID
your location data (e.g. GPS) when using ISound Apps,
information collected through cookies and similar technology, as described in our Cookies Policy
information regarding your interaction with email messages, for example, whether you opened, clicked on, or forwarded the email message
Information from other sources
ISound allows you to sign up and log in using your Facebook account. If you sign up using Facebook, Facebook will ask your permission to share certain information from your Facebook account with ISound. This includes your first name, last name, email address in order for us to verify your identity and gender, general location, a link to your Facebook profile, your timezone, birthday, profile picture, your "likes" and your list of friends.
If you sign up to ISound® using Facebook, your ISound® account will be connected automatically to your Facebook account, and information regarding your activity on ISound®, specifically any new public sounds that you post on ISound® and any new favourites, will be shared with Facebook and will be published in your timeline and your Facebook friends’ newsfeeds. If you do not wish to share your ISound® activity with your Facebook friends, you can control this from the Settings page on the Website – for more information, see the Choice and Control section below. If you signed up using Facebook by mistake, you can delete your account from the Account page within your Settings at any time, or you can email us at admin@iSound.co.nz.
If you signed up to ISound® using Google+ by mistake, you can delete your account from the account page within your settings at any time, or you can email us at admin@iSound.co.nz.
How we use your information
We use the information that we collect about you for the following purposes:
Use of and interaction with the Platform:
To operate and maintain your ISound® account, and to provide you with access to the Website and use of the Apps and any Services that you may request from time to time. Your email address and password are used to identify you when you sign into the Platform. Your device-IDs are used to ensure that you are in control of the devices that have access to your Subscription.
To identify you as the creator of the sounds that you upload, the comments that you post and/or the other contributions that you make to the Platform.
To seek your participation in surveys, and to conduct and analyze the results of those surveys if you choose to participate.
To provide you with technical support.
To respond to you about any comment or enquiry you have submitted.
To provide other users with data regarding people's listening behaviour of their sounds, i.e. streaming and downloading their sounds or playlists or following their profiles.
We use your month and year of birth to enable age restriction.
Any additional information that you provide as part of your public profile, such as your real name, and links to your website and other social media profiles (but not your email address), will be published on your profile page. This information will be publicly accessible and may be viewed by anyone accessing the Website, or using our API or other Services. Please bear this in mind when considering whether to provide any additional information about yourself.
If you purchase a Subscription, your name, address and payment verification information will be used to process your account subscription and renewals and to collect your payment.
All payment verification information is transmitted using industry-standard SSL (Secure Socket Layer) encryption. ISound also complies with the Payment Card Industry Security Standards.
Your email address will be used to send you service updates and notifications regarding your account, and (if you have elected to receive them using your account preferences) newsletters, marketing messages and certain email notifications. For information about how to change your preferences, and to unsubscribe from newsletters, marketing messages and email notifications, please see the Choice and Control section, below.
If you are a Facebook or Google+ user, and one of your Facebook or Google+ friends registers for a ISound® account, we may let your friends who already are on ISound know that you joined or will suggest to your Facebook or Google+ friend that you might be someone they may wish to follow on ISound.
If you are a Facebook or Google+ user and sign up using Facebook or Google+ , we may also use the information we receive about you from Facebook or Google to suggest or connect you to users that you may wish to follow on ISound®. It will be up to you if you choose to follow these users and you can unfollow them at any time.
Improving and customizing the Platform and advertising:
To analyze the use of the Platform, and the people visiting the Website and using the Apps and Services, in order to improve ISound® and customize it to your needs and interests.
To customize your use of the Platform and/or the content of any email newsletter or other material that we may send to you from time to time.
For other purposes, provided we disclose this to you at the relevant time, and provided that you agree to the proposed use of your personal data.
Sharing of your information
Other users: Any information in your public profile (other than your email address) will be accessible by other users of the Platform, who may view your profile information, listen to and comment on any of your public sounds, add themselves to your list of followers, and send you messages. If you listen to any sounds uploaded by a pro user, the fact that you have listened to those sounds will be shared with that pro user as well as that you are following that pro user now, so that they can track the popularity of their sounds. Similarly, if you comment on any sounds on the Platform, your comments will be available to all users of the Platform.
With your consent: We will disclose your information if you have explicitly agreed that we may do so. We will make this clear to you at the point at which we collect your information.
Service providers: We use certain reputable third parties, some of whom may be located outside of New Zealand, to provide us with certain specialized services related to the Platform. These third parties will have access to certain information about you, but only where this is necessary in order for those third parties to provide their services to us. Where we transfer personal data to these third parties, we ask and require these third parties to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal data, and only to process personal data in accordance with our instructions and to the extent necessary to provide their services to us.
Users of our API: ISound has an open API, which enables application developers to integrate elements of the Platform into exciting new apps. Some of these developers may be located outside of New Zealand. Any information that you choose to make public on the Platform, including your public profile information and any public sounds, may be accessible to these developers. Please bear this in mind when deciding what information to publish on your profile. For information on how to limit the information that is available over the API, please see the Choice and Control section below.
Other networks and connected apps: If you choose to connect your ISound® account to other apps or social networks such as Facebook, Google+, Tumblr or Twitter, you will be sharing certain information with these apps or networks. In the case of Facebook, Google+, Tumblr or Twitter, any new public sounds that you post or listen to on ISound® or any new favourites will be shared to those networks and will be visible to your followers and friends on those networks. In the case of connected apps, you will need to provide the app developer with full access to your ISound® account in order to upload and download sounds, or comment on, favourite or repost sounds from within the app. This will mean sharing your public information, plus access to your private sounds. ISound is not responsible for these other apps or networks, so please make sure you only connect your account with apps or services that you trust. For information on how to control the information that your share, and how to disconnect your account from other networks or apps, please see the Choice and Control section below.
Advertisers may use third party services to ensure their ads are properly served and to measure the success of their campaigns on websites and apps. We allow these services to collect and use the information for such purposes.
As aggregated data: We may aggregate your personal data with similar data relating to other users of the Platform in order to create statistical information regarding the Platform and its use, which we may then share with third parties or make publicly available. However, none of this information would include any email address or other contact information, or anything that could be used to identify you individually, either online or in real life.
If required by law: We will disclose your information if we believe in good faith that we are permitted or required to do so by law, including in response to a court order, subpoena or other legal demand or request.
To protect our interests: We may disclose your information if we feel this is necessary in order to protect or defend our legitimate rights and interests, or those of our users, employees, directors or shareholders, and/or to ensure the safety and security of the Platform and/or the ISound® community.
In the context of a business transfer: We may transfer your information to any person or company that acquires all or substantially all of the assets or business of ISound, or on a merger of our business, or in the event of our insolvency.
Cookies and similar technology
Cookies are small text files that are placed on your computer by websites that you visit. These text files can be read by these websites and help to identify you when you return to a website. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser.
To find out more about cookies, including how to see what cookies have been set and how to block and delete cookies, please visit http://www.aboutcookies.org/.
We use our own cookies to recognize you when you visit our website or use our apps. This means that you don’t have to log in each time you visit, and we can remember your preferences and settings.
Those cookies with one- or two-letter names (such as “a”, “c” or “qc”) are ISound cookies.
Google cookies are those beginning “__ut”.
To opt out of this analysis by Google, please see the Opting Out section below.
We use the online advertising program Google AdWords and the Google Remarketing technology, both operated by the company Google Inc. ("Google").
For measuring conversion with Google AdWords, a conversion tracking cookie is placed when a user clicks on a ISound advertisement delivered by Google (“Ads”). Conversion tracking cookies expire after 30 days and are not used for personal identification. Google uses a different cookie for each Google AdWords customer and there is no consolidation of the cookie data with other data. If you click on one of our Ads and proceed to a page equipped with a conversion tag and the cookie has not yet expired, the conversion is documented. With the help of the conversion tracking cookie we see the total number of conversions and are able to review the performance of our Ads. You can find more information about Google AdWords here (https://support.google.com/adwords/topic/3121763?hl=en&ref_topic=3119071).
When you click on one of our Ads, a Google Remarketing cookie is placed. This cookie helps to serve our Ads to you at a later time when you browse pages of the Google content network. Remarketing cookies expire after 30 days and are not used for personal identification. For more information on Google Remarketing, please see here (http://www.google.com/ads/innovations/remarketing.html).
Google cookies are those beginning “__ut”.
To opt out of personalized ad serving by Google, please see the Opting Out section below.
Please be aware that even if you opt out of interest-based ads, you may still see ads based on factors such as your general location derived from your current IP-address, your browser type and recent, previous searches related to your current search.
Quantcast cookies are those beginning “__qca”.
To opt out of this analysis by Quantcast, please see the Opting Out section below.
ScorecardResearch is a service provided by comScore, Inc ("comScore"). comScore uses a combination of cookies and web beacons to count when user visit our website, our mobile site and any ISound players embedded on third party sites. The information generated by the cookie about your use of the Website (including your IP address) is transmitted to and stored by comScore on servers in the United States. Please note that comScore only stores your obfuscated IP address. This is sufficient to identify (approximately) the country from which you are visiting our sites or accessing our players, but is not sufficient to identify you, or your computer or mobile device, individually.
Scorecard Research cookies are those that begin with UID and UIDR.
In addition to cookies, we also use the following standard Internet technologies in connection with your use of the Platform:
Clear GIFs: We use “clear GIFs”, sometimes known as “web bugs”, which are small image files that we embed into our email newsletters. These clear GIFs tell us whether you opened the newsletter, clicked on any of the content or forwarded the newsletter to someone else. This provides us with useful information regarding the effectiveness of our email newsletters, which we can use to ensure that we are delivering information that is relevant to our users.
Flash cookies: We use Flash cookies to synchronize information between multiple ISound® players. This ensures that one player is stopped when another player starts. We do not use Flash cookies for the purposes of collecting any personal data, and do not use Flash cookies to respawn any cookies that you might previously have deleted.
HTML5 local storage: We use HTML5 local storage to store your default listening volume (i.e. the volume at which you prefer to hear sounds on ISound®) and, in the case of pro users, to set the widget control color. If you access the mobile version of our website, we use HTML5 local storage to store certain cookie data, including your user plan, authentication data, your username and your display preferences. We further use HTML5 local storage to store the track IDs of the last 250 tracks you have listened to. This information helps us to suggest content that you might enjoy when you visit the Platform without being logged in or when you sign up for a ISound account. Depending on your browser you can remove local storage when clearing your cache and cookies. We do not use HTML5 local storage to collect any personal data.
App performance tracking: Our mobile apps use the app performance and analysis technology “adjust”, a service provided by Adjust GmbH ("Adjust"). When you launch the ISound app, Adjust collects install and event data such as the number of tracks played and the listening time from our iOS and Android mobile apps in order to help us understand how our users are interacting with our apps and to optimize and analyze mobile ad campaigns. For such analysis, Adjust uses your anonymized (hashed) IDFA or Android ID, and your anonymized (hashed) IP- and MAC address. The hashes used are one-way hashes and it is not possible to identify you or your mobile device individually. If you wish to opt-out of Adjust tracking, please see the Opting Out section below.
Personalized advertising on mobile devices: Where cookie technology is not available other unique identifiers may be used instead (e.g. in mobile applications), which perform similar functions, such as IDFA, Android-ID or the Google Advertiser ID. To opt-out of identifiers on mobile, please see the Opting Out section below.
Opting out: We think it’s important that you are able to control the collection of personal data relating to your use of ISound®, and have therefore made sure that you can opt out of any personal data collection using cookies or other technologies as set out below. (Please note that you cannot opt out of our use of Flash cookies or HTML5 local storage as these are necessary for the technical operation of the platform. However, we do not use these technologies to collect any personal data.)
You can use the settings within your browser to control the cookies that are set on your computer or mobile device. However, please be aware that cookies are important to many aspects for the Platform – if you set your browser to reject cookies, you may not be able to enjoy all of the features of the platform. To find out how to see what cookies have been set and how to reject and delete cookies, please visit http://www.aboutcookies.org.
To opt-out of analysis by Google Analytics on our website and other websites, please visit http://tools.google.com/dlpage/gaoptout.
To opt-out of personalized ad delivery on the Google content network, please visit Google’s Ads Preferences Manager (http://www.google.com/ads/preferences) or if you wish to opt-out permanently even when all cookies are deleted from your browser you can install their plugin here (https://www.google.com/settings/ads/plugin/).
To opt-out of personalized ad delivery through AdsWizz, you can do it here (http://adswizz.com/terms-and-conditions). To opt-out of personalized ad delivery through Global, you can find more info here.
To opt-out of analysis by Quantcast on our website and other websites, please visit http://www.quantcast.com/opt-out.
You can also disable analytics for mobile apps, including tracking by Adjust (http://www.adjust.com/privacy_policy), from the settings screen on your mobile device.
To opt-out of tracking by Scorecard Research on our website and other websites, please visit http://scorecardresearch.com/optouttag.aspx.
You can also manage many companies’ cookies used for online advertising at the US-based aboutads.info choices page (http://www.aboutads.info/choices/) or the EU-based Your Online Choices (http://www.youronlinechoices.com/uk/your-ad-choices). Or you may choose to change your browser settings to opt-out of cookies.
To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On android open the Google Settings app on your device and select “ads” to control the settings. On iOS devices with iOS 6 and above use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device.
To opt-out of location tracking when using our apps, you can use the settings of your device.
Clear GIFs are included in our email newsletters. You can unsubscribe from our newsletters at any time by following the link in the newsletter itself, or by changing your email preferences within your settings in your ISound® account.
You can use the settings within our iOS device or within the Android app to opt-out of analytics tracking and bug reporting. For the opt-out, if you are using our iOS app, go to the settings of your iOS device and open the ISound® tab. With an Android device you need to open the ISound® app and open the basic settings tab within. From there you can simply disable analytics and/or bug reporting to stop any analytics data or bug reporting information being sent from the app.
Choice and control
We do our best to give you as much choice as possible regarding the amount of information you provide to us, and the control you have over that information.
It is not necessary for you to provide us with any personal data in order to visit the Website, although certain information will be collected automatically by virtue of your visit (as described above). However, if you do decide to register a ISound® account, you can control your information in the following ways.
When you are signed into your account, you can access your Settings by clicking on your photo at the top right of the screen, and selecting Settings from the drop down menu.
From the Notifications tab you can tell us: which email notifications (if any) you would like to receive from us; and which Activity Notifications (if any) you would like to receive from us.
You can also turn off email notifications from the Notifications tab within your Settings. This will immediately disable all email notifications, other than essential account notifications such as important service updates, reports of copyright infringement and other essential information relating to your account and your use of the Platform.
It is also possible to unsubscribe from email newsletters and notifications (other than essential account notifications) at any time by clicking on the link at the end of each email.
You can add additional or alternative email addresses that you may wish us to use to communicate with you in your Account Settings tab.
The Connections tab within your Settings on the Website enables you to control the information you share with other networks and applications. As well as selecting those of your social networks you wish to share to, you can also control access to other services and applications to which you have connected your ISound® account.
If you sign up for ISound® using your Facebook or Google+ account, your ISound® account and your Facebook or Google+ account respectively will be connected automatically. Information regarding the public sounds that you post, listen or favourite on ISound®, will be shared with the connected Facebook or Google+ account. Content that you share with Facebook will appear on your timeline and in your Facebook friends’ newsfeeds. Content you share with Google will be seen by the people from your Google+ circles when they visit your Google+ profile, make relevant Google searches, on Google-served ads, and the services selected in your Google account settings. If you do not want this information shared with Facebook or Google, please change your Settings.
If any of your sounds contain any personal data or any other information which you would not like to share, you can control who has access to these sounds using the settings in the sound page (click on the pencil icon in the waveform player for the relevant sounds). By setting your sounds to “private”, rather than “public”, you can limit who has access to your sounds.
Customizing the Platform and personalized ads
We may also use third party services using cookies or similar technologies showing you personalized ads on our behalf. Please see our Cookies Policy for how to opt-out of those.
Please be aware that even if you opt out of interest-based ads, you may still see ads, which likely are not as appealing to you.
Sage Pay: Their policies can be viewed at https://www.sagepay.co.uk/policies
Access to your data
As described above, most of the personal data and other information you provide to us can be accessed and updated in the Settings page of your ISound® account. If you wish to access, amend or delete any other personal data we hold about you, or if you have any objection to the processing of any personal data that we hold about you, please contact us at admin@iSound.co.nz, or the address provided below.
If you ask us to delete your account (either via the Settings page or by email), we will do so within a reasonable period of time, but we may need to retain some of your personal data in order to satisfy our legal obligations, or where we have a legitimate reason for doing so.
International data transfers
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to New Zealan, Canada and the United States.
ISound® is not intended for use by children. Anyone under the age of 13 is not permitted to use the Platform and must not attempt to register an account or submit any personal information to us. We do not knowingly collect any personal information from any person who is under the age of 13 or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible. If you have reason to believe that we may have collected any such personal data, please notify us immediately at admin@iSound.co.nz.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Yosif Limited 27 Lilburn Crescent, Massey 0614, New Zealand Attention: Legal Department
Don’t want to give us your information?
Last amended: 25 May 2018